Returns & Refunds

We want you to love your Shinies.

Damaged, defective or wrong item

Write to us within 7 days of delivery with clear photos/unboxing video and your order number. We'll arrange a replacement or refund.

Hygiene

For hygiene reasons, earrings and pieces that have been worn can't be returned unless they arrived damaged or defective.

Refunds

Approved refunds go to the original payment method within 5–7 working days. For Cash on Delivery orders we refund by UPI or bank transfer.

Cancellations

You can cancel any time before your order ships — use the button on your order page or contact us.